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Welcome to Kuhaylan, a ride-sharing platform that connects riders with independent drivers. Please read these Terms and Conditions carefully before using the application.
By accessing or using the Kuhaylan mobile application and its services, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, you must not use the application.
You must be 18 years of age or older to use the Kahilan app. By creating an account and using the service, you confirm that:
You meet the minimum age requirement
All information provided during registration is accurate and complete
Kuhaylan provides a technology platform that enables riders to connect with independent drivers for transportation services.
Kuhaylan:
Does not own vehicles
Does not employ drivers
Is not responsible for the transportation services provided by drivers
Any transportation contract is formed directly between the rider and the driver.
By using Kahilan, you agree to:
Treat drivers and other users with respect
Refrain from unlawful, abusive, or inappropriate behavior
Comply with all applicable local laws and regulations
Use the app only for its intended purpose
Kuhaylan reserves the right to suspend or terminate accounts that violate these rules.
Ride fares are calculated and displayed in the app before or after the trip
Payments are processed through the app using approved payment methods
Fees may include base fare, distance, time, and additional charges
All payments are final and non-refundable, unless required by law
Riders may cancel a trip before the driver arrives
Cancellation fees may apply depending on timing
Drivers may also cancel trips under certain conditions
Specific cancellation rules and fees are displayed within the app.
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, and protect your personal data.
By using Kahilan, you consent to the collection and use of information as described in the Privacy Policy.
Users may rate and provide feedback after each ride.
Kuhaylan reserves the right to:
Review ratings and feedback
Take appropriate action against accounts that receive repeated complaints
Kuhaylan may suspend or terminate your account at any time if:
You violate these Terms
You misuse the service
You engage in fraudulent or harmful behavior
Users may request account deletion by contacting support.
Kuhaylan is not liable for:
Actions or conduct of drivers or riders
Delays, cancellations, or service interruptions
Losses or damages arising from transportation services
Use of the service is at your own risk.
Kuhaylan reserves the right to modify these Terms at any time.
Continued use of the app after updates means acceptance of the revised Terms.
For questions or concerns regarding these Terms, please contact:
Email: support@kahilan.app
App Name: Kahilan
